Front Desk cum Call Centre Executive

Job overview

uniCare Medical Group is urgently hiring a Front Desk cum Call Centre Executive in Dubai for patient-facing front-desk, receptionist and healthcare call-centre support.

Requirements

• Male and female candidates are welcome
• Minimum two years of experience in a front desk or receptionist role in a medical clinic
• Healthcare or medical clinic experience is preferred
• Home-country experience will also be considered
• Excellent communication and interpersonal skills
• Passion to deliver quality patient care
• Ability to liaise with patients, families, nursing staff and other clinical staff
• Willingness to work in split shift
• At least two years of call-centre experience in the UAE, preferably in a healthcare facility
• Ability to work under pressure without compromising quality standards
• Excellent communication skills in English and Tagalog
• Experience selling healthcare packages to customers
• Excellent customer-service skills
• Can work in rotating or split shifts